This Statement of Work (SOW) requires the Contractor to provide systems enhancements, support, and maintenance, in addition to other areas of support including all relevant stages of the system development life cycle from analysis of requirements to design and development.
Contractor shall provide technical support to USAODC for all stages of the system development life cycle, as applicable, including requirements analysis, system design, construction of selected solution mechanism, unit and system integration testing, implementation support, and preparation of technical documentation. Systems to be constructed, implemented, or maintained include new USADC data warehouse, existing and new data feeds to and from USAODC, existing and new USAODC applications and data systems as well as external criminal justice agencies. Minor changes and enhancements to existing legacy USAODC applications will also be required.
Tasks shall be performed based upon priorities and timelines established by USAODC. All work shall be conducted under the auspices of the USAODC IT Applications Manager. Priority of tasks shall be determined and adjusted by the USAODC IT Applications Manager and priorities are often affected by the changing requirements of outside partner agencies. Status reporting for all tasks is required monthly and weekly with status report format to be determined by USAODC IT Applications Manager.
